Privacy policy

1. Introduction
Linfranc Services Ltd is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, store and protect personal information in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

2. Who We Are
Linfranc Services Ltd provides supported accommodation and support services for young people aged 16 and over.

3. Information We Collect
We may collect personal information including:
- Name and contact details
- Date of birth
- Referral and assessment information
- Health and support needs (where lawful and necessary)
- Website usage data

4. How We Use Information
We use personal information to:
- Deliver safe and effective support services
- Meet safeguarding and regulatory requirements
- Communicate with referrers and professionals
- Improve our services and website

5. Lawful Basis for Processing
We process data under lawful bases including consent, legal obligation, vital interests, and public task.

6. Data Sharing
Information may be shared with local authorities, safeguarding partners, and regulatory bodies where required by law.

7. Data Security
We take appropriate technical and organisational measures to protect personal data.

8. Data Retention
We retain information only for as long as necessary in line with statutory and regulatory requirements.

9. Your Rights
You have rights to access, rectify, erase, restrict or object to processing of your personal data.

10. Contact Us
For privacy enquiries, please contact Linfranc Services Ltd.
Info@linfrancservices.co.uk